Master Medicine with Fun Quizzes & Brain Teasers!
A customer calls the pharmacy indicating the medication they received does not look like the medication they received last month. As a Pharmacy Technician, you should: A. Tell the customer we probably gave them a different manufacturer this time B. Write down the necessary information, and have the Pharmacist immediately speak to the customer regarding the situation C. Tell the customer it's best to discard the medication D. Write down the necessary information, ask the customer to hold, get the stock bottle that contains the medication the customer should have received and explain to the customer what the medication should look like, you don't really need to involve the PharMACISTA customer calls the pharmacy indicating the medication they received does not look like the medication they received last month. As a Pharmacy Technician, you should: A. Tell the customer we probably gave them a different manufacturer this time B. Write down the necessary information, and have the Pharmacist immediately speak to the customer regarding the situation C. Tell the customer it's best to discard the medication D. Write down the necessary information, ask the customer to hold, get the stock bottle that contains the medication the customer should have received and explain to the customer what the medication should look like, you don't really need to involve the PharMACIST